{"id":2323,"date":"2022-01-02T16:36:03","date_gmt":"2022-01-02T16:36:03","guid":{"rendered":"https:\/\/www.rosarioduarte.pt\/direitos-dos-consumidores-a-partir-de-1-de-janeiro-de-2022\/"},"modified":"2026-03-30T10:16:59","modified_gmt":"2026-03-30T10:16:59","slug":"direitos-dos-consumidores-a-partir-de-1-de-janeiro-de-2022","status":"publish","type":"post","link":"https:\/\/www.rosarioduarte.pt\/en\/direitos-dos-consumidores-a-partir-de-1-de-janeiro-de-2022\/","title":{"rendered":"Consumer Rights as of January 1st, 2022"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Legislative Changes<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><br>Decree-Law No. 84\/2021 of October 18 entered into force on January 1, 2022, revoking the previous Decree-Law No. 67\/2003. This legislation transposes EU Directives 2019\/771 and 2019\/770, strengthening consumer protection in the Digital Single Market.\u200b<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Updates<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Movable goods:<\/strong>\u00a0The warranty period for new goods is extended from 2 to\u00a0<strong>3 years<\/strong>. For used goods, the warranty may be reduced to 18 months.\u200b<\/li>\n\n\n\n<li><strong>Immovable goods:<\/strong>\u00a0For structural defects, the warranty period is now\u00a0<strong>10 years<\/strong>\u00a0(previously 5).\u200b<\/li>\n\n\n\n<li><strong>Digital content and services:<\/strong>\u00a0Professionals must ensure that all necessary updates are communicated and supplied. Conformity is guaranteed by the professional for 2 years.\u200b<\/li>\n\n\n\n<li><strong>Hierarchy of remedies:<\/strong>\u00a0In the event of non-conformity, the consumer must first request repair or replacement. Price reduction or termination of the contract are secondary options where repair or replacement is impossible.\u200b<\/li>\n\n\n\n<li><strong>Online marketplaces:<\/strong>\u00a0Platforms may be held jointly liable for non-conformity if they exercise \u201cpredominant influence\u201d over the contract.\u200b<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Compliance and Enforcement<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><br><a href=\"https:\/\/www.asae.gov.pt\/\" target=\"_blank\" rel=\"noopener\">ASAE <\/a>(for goods and digital services) and <a href=\"https:\/\/www.impic.pt\/impic\/\" data-type=\"link\" data-id=\"https:\/\/www.impic.pt\/impic\/\" target=\"_blank\" rel=\"noopener\">IMPIC<\/a> (for real estate) are responsible for supervision and enforcement.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p class=\"ql-heading\">Duarte Marques Mano | <a href=\"mailto:info@rosarioduarte.pt\" target=\"_blank\" rel=\"noreferrer noopener\">info@rosarioduarte.pt<\/a><\/p>\n\n\n\n<p><a class=\"btn gray\" href=\"http:\/\/eepurl.com\/gyHAu1\" target=\"_blank\" rel=\"noopener\">Sign up for our Newsletter<\/a><br>\u00a0<\/p>\n\n\n\n<h5 class=\"wp-block-heading ql-heading\">Contact us <a href=\"https:\/\/www.rosarioduarte.pt\/en\/contacts\/\">here<\/a> to book a meeting<\/h5>\n","protected":false},"excerpt":{"rendered":"<p>Legislative Changes Decree-Law No. 84\/2021 of October 18 entered into force on January 1, 2022, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2323","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/posts\/2323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/comments?post=2323"}],"version-history":[{"count":2,"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/posts\/2323\/revisions"}],"predecessor-version":[{"id":2329,"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/posts\/2323\/revisions\/2329"}],"wp:attachment":[{"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/media?parent=2323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/categories?post=2323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/en\/wp-json\/wp\/v2\/tags?post=2323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}