{"id":2324,"date":"2022-01-02T16:36:03","date_gmt":"2022-01-02T16:36:03","guid":{"rendered":"https:\/\/www.rosarioduarte.pt\/direitos-dos-consumidores-a-partir-de-1-de-janeiro-de-2022\/"},"modified":"2026-03-30T10:22:23","modified_gmt":"2026-03-30T10:22:23","slug":"direitos-dos-consumidores-a-partir-de-1-de-janeiro-de-2022","status":"publish","type":"post","link":"https:\/\/www.rosarioduarte.pt\/fr\/direitos-dos-consumidores-a-partir-de-1-de-janeiro-de-2022\/","title":{"rendered":"Droits des Consommateurs \u00e0 partir du 1er janvier"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Changements l\u00e9gislatifs<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><br>Le d\u00e9cret-loi n\u00b0 84\/2021 du 18 octobre est entr\u00e9 en vigueur le 1er janvier 2022, abrogeant le pr\u00e9c\u00e9dent d\u00e9cret-loi n\u00b0 67\/2003. Cette l\u00e9gislation transpose les directives (UE) 2019\/771 et (UE) 2019\/770 afin de renforcer la protection des consommateurs dans le March\u00e9 unique num\u00e9rique.\u200b<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Mises \u00e0 jour cl\u00e9s<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Biens meubles :<\/strong>\u00a0La p\u00e9riode de garantie pour les biens neufs est port\u00e9e de <strong>2 \u00e0\u00a03 ans<\/strong>. Pour les biens d\u2019occasion, elle peut \u00eatre r\u00e9duite \u00e0 18 mois.\u200b<\/li>\n\n\n\n<li><strong>Biens immeubles :<\/strong>\u00a0Pour les d\u00e9fauts structurels, la garantie est d\u00e9sormais de\u00a0<strong>10 ans<\/strong>\u00a0(contre 5 auparavant).\u200b<\/li>\n\n\n\n<li><strong>Contenus et services num\u00e9riques :<\/strong>\u00a0Les professionnels doivent veiller \u00e0 ce que toutes les mises \u00e0 jour n\u00e9cessaires soient communiqu\u00e9es et fournies. La conformit\u00e9 est garantie par le professionnel pendant 2 ans.\u200b<\/li>\n\n\n\n<li><strong>Hi\u00e9rarchie des recours :<\/strong>\u00a0En cas de non\u2011conformit\u00e9, le consommateur doit d\u2019abord demander la r\u00e9paration ou le remplacement. La r\u00e9duction du prix ou la r\u00e9solution du contrat ne sont possibles qu\u2019en second lieu, si la r\u00e9paration ou le remplacement s\u2019av\u00e8rent impossibles.\u200b<\/li>\n\n\n\n<li><strong>Places de march\u00e9 en ligne :<\/strong>\u00a0Les plateformes peuvent \u00eatre tenues solidairement responsables de la non\u2011conformit\u00e9 si elles exercent une \u00ab influence pr\u00e9dominante \u00bb sur le contrat.\u200b<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Surveillance<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><br>L\u2019<a href=\"https:\/\/www.asae.gov.pt\/\" target=\"_blank\" rel=\"noopener\">ASAE<\/a> (pour les biens et services num\u00e9riques) et l\u2019<a href=\"https:\/\/www.impic.pt\/impic\/\" target=\"_blank\" rel=\"noopener\">IMPIC<\/a> (pour l\u2019immobilier) sont charg\u00e9es du contr\u00f4le et de l\u2019application de ces r\u00e8gles.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p class=\"ql-heading\">Duarte Marques Mano | <a href=\"mailto:info@rosarioduarte.pt\" target=\"_blank\" rel=\"noreferrer noopener\">info@rosarioduarte.pt<\/a><\/p>\n\n\n\n<p>Inscrivez-vous \u00e0 notre Newsletter<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading ql-heading\">Contactez-nous <a href=\"https:\/\/www.rosarioduarte.pt\/fr\/contacts\/\">ici<\/a> et planifiez votre r\u00e9union.<\/h5>\n","protected":false},"excerpt":{"rendered":"<p>Changements l\u00e9gislatifs Le d\u00e9cret-loi n\u00b0 84\/2021 du 18 octobre est entr\u00e9 en vigueur le 1er [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-2324","post","type-post","status-publish","format-standard","hentry","category-non-classifiee"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/posts\/2324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/comments?post=2324"}],"version-history":[{"count":3,"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/posts\/2324\/revisions"}],"predecessor-version":[{"id":2332,"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/posts\/2324\/revisions\/2332"}],"wp:attachment":[{"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/media?parent=2324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/categories?post=2324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rosarioduarte.pt\/fr\/wp-json\/wp\/v2\/tags?post=2324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}